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About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets. Phibro’s revenues are in excess of $820 million, and are supported by over 1500 employees worldwide.

 

Phibro's PhibroChem & Ferro divisions are leading suppliers of specialty chemicals to the US and European markets.

 

The Technical Affairs Manager is an integral part of our Sales & Marketing team based out of our US - Teaneck, NJ - Remote site.

 

Position Details

The position will be primarily responsible for managing PhibroChem’s quality assurance program, taking the lead role in supporting all technical and regulatory needs. This is a hands-on role and incorporates both technical and commercial activities while reporting to the Vice President of PhibroChem.

Key Responsibilities

Supplier and Business Support

  • Supports our suppliers on all FDA/3rd party related issues. This includes attending key FDA/3rd party audits at our international supplier locations, and NACD audits of our U.S. warehouses.
  • Maintains supplier compliance on regulatory matters. While much of the information will come from the manufacturer, this position liaises with suppliers, customers and regulatory agencies and takes a lead role to assure compliance.
  • Supports customers and Phibro employees on technical matters including application support, product performance, product characteristics etc.
  • Interacts with FDA and consultants in support of various needs of API and other business. Communicates with regulators and other auditing agencies.
  • Completes regulatory documentation including OMUFA (Over-the-Counter Monograph User Fee Act), customer questionnaires, conflict mineral documentation etc.
  • Facilitates/negotiates successful establishment of appropriate quality agreements with customers. Company boiler plate or direct with larger consumers user.
  • Assists our suppliers in complying with GMP requirements.
  • Performs other duties as assigned.

 

Quality System Management (QMS)

  • Leads activities to comply with NACD requirements as needed to maintain membership in good standing NACD.
  • Supports balanced and practical needs of procedures to meet NACD standard.
  • Manages and or conducts annual internal audit at PhibroChem.
  • Plans/attends warehouse audits as required. This could include select audits at international supplier locations.
  • Plans/manages QMS Annual Management Meeting
  • Helps/plans NACD training to support training needs for our QMS.
  • Maintains QA manual, system and procedures.
  • Performs other duties as assigned.

 

Requirements

  • 20% travel, including international.

Key Competencies

Collaborative
Prioritizing and Organizing Work
Supporting Organizational Goals
Managing Time
Accountable
Acting Strategically
Adaptable
Assessing and Understanding People
Attentive Listening
Business Acumen
Championing Customer Needs
Committed
Communicating Effectively
Creating and Maintaining Networks
Critical Thinking
Customer Service Orientation
Demonstrating Initiative
Demonstrating Tenacity and Perseverance
Detailed Oriented
Displaying Confidence and Composure
Displaying Technical Expertise
Driving for Results
Establishing Relationships
Interacting with People at Different Levels
Leveraging Opportunities
Making Convincing Arguments
Making a Strong Impression
Negotiating Agreements
Problem Solving
Using Computers and Technology

Skills

Ability to maintain a positive attitude and treat each client and coworker with courtesy and respect.
Ability to translate client needs into products/services.
Able to handle client complaints with calm demeanor and professional attitude.
Able to technically assist and understand client needs and provide problem resolution.
Develop and maintain relationships with internal and external clients.
Extensive client interaction skills.
Must have business acumen, energy and drive, positive attitude, client focused, flexible and empathetic.
Must have planning skills sufficient for establishing work priorities and meeting client commitments.
Must have proven sales skills and previous contact with clients and their operation.
Must have sales skills to effectively help the client to overcome obstacles.
Strong client satisfaction skills essential.
Strong empathic approach to client needs.
Proficiency in Microsoft Office Products
A motivated self-starter, work well in groups and demonstrate excellent customer service.

Education & Experience

  • Bachelor’s degree in science, ideally in Chemical Engineering or Chemistry.
  • Minimum 10 years’ experience in related field.

 

 

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Performance Products   
Division: PhibroChem 
Department: Sales & Marketing 
Location: US - Teaneck, NJ - Remote 
Work Schedule: Monday - Friday (Standard Work hours) 
Weekly Working Hours: 40.00 

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