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About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

 

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,300 employees worldwide.

 

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

 

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

 

The Vaccine Sales Support Manager is an integral part of our Customer Service team based out of our US - Quincy, IL - Office (MNNS) site.

 

Compensation range for this position is $45,000.00 -$65,000.00

 

Position Details

Provides sole support to sales team by performing a number of administrative tasks. Specific responsibilities include but are not limited to:

Key Responsibilities

  • Accurately process and manage production and shipping order submissions and special requests
  • Answer questions on purchase orders from vaccine customers
  • Build trusting relationships with customers to ensure Phibro is the preferred partner for health and nutrition expertise
  • Maintain an active relationship with species field teams to ensure customer needs are met
  • Drive for continuous improvement in service, quality and efficiency
  • Monitor inventory and schedule recurring shipping orders
  • Customer Communication
  • Utilize VacTracker as required
  • Work with appropriate Phibro team members to create, track and facilitate completion of isolate extension paperwork.
  • Support non-adjacent address approval process
  • Work with Phibro Vaccine Operations and the diagnostic lab to send out case reports and gather any missing information on submissions.

Behaviors

See What Needs to Get Done

Sees possibilities and opportunities for contributing to the achievement of the Phibro goals

Gets It Done

Demonstrates clear motivation and focus on achieving measurable and tangible results. Consistently completes tasks and projects on time.

Gets It Done the Right Way

Works with a high level of integrity always

Qualifications

  • Bachelor’s degree in biological sciences or related experience preferred
  • Minimum of 3 years of customer service or sales experience
  • Microsoft Office applications experience
  • Assessing and Understanding People
  • Strong Communication Skills
  • Strong organizational skills demonstrated the ability to multitask & manage time with good attention to detail.
  • Willing to travel on occasion

To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits. 

 

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Animal Health & Mineral Nutrition   
Division: Animal Health & Nutrition 
Department: Customer Service 
Location: US - Quincy, IL - Office (MNNS) 
Work Schedule: Monday - Friday (Standard Work hours) 
 

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